We work with our clients to create bespoke solutions. Once such solution that we offer is customer service. As a third party administrator that provides Full service insurance to our clients for all their health & voluntary benefit needs, we are well versed with managing customer service associated with a plan. We manage all the customer service interactions and processes that your plan requires and can offer this carve out as a service..
Customer Service
Customer Service
Our experience with various products, carriers, plan types allows us to work with you to identify your needs and offer you a comprehensive solution that can put your mind at ease.
The process starts with us doing an in-depth analysis of what you offer your employees today and what customer service options you need. We design our processes and train our representatives to be well versed in your offerings and follow your business processes. Rest assured, we have been handling customer service needs for a long time and can provide this value added service for your peace of mind.